Job Description
Position Title:
Program Specialist II
Job Group:
Professional & Scientific
Required Minimum Qualifications:
Bachelor’s degree and 2 years of related experience
Preferred Qualifications:
Background in online learning technology, like a learning management system
Experience with instructional design
Knowledge of undergraduate student retention or support programs
Experience collaborating with campus stakeholders
Experience developing communication plans
Job Description:
The Office of New Student Programs at Iowa State University is seeking a dedicated and organized Program Specialist II to serve as a Transition Specialist to oversee the Cyclone 101 online transition program and support New Student Programs. This individual will play a crucial role in implementing a university transition course and collaborating with campus stakeholders to support the success and retention of new students. The ideal candidate will be an adaptable problem solver, capable of handling multiple competing priorities while maintaining a calm and positive demeanor. This role requires expertise in online learning strategies, program management, communication, and student engagement to help drive the strategic priorities of the department.
What you’ll do:
- Oversee Cyclone 101 online transition program: Implement the Cyclone 101 online transition course using Canvas, chair the Cyclone 101 Advisory Board, maintain and update program content, and develop communication plans.
- New Student Programs engagement activities: Serve in the professional rotation for orientation and Destination Iowa State (DIS) events, assist with major publication content review, coordinate attendance and completion reports, and develop NSP annual reports.
- Support transition programming: Serve as NSP liaison with campus stakeholders, promote orientation action step completion, coordinate onboarding communications, and develop transition support for new students.
- Other duties as assigned: Support undergraduate recruitment efforts and other projects as needed.
Why join us: The Office of New Student Programs at Iowa State University is dedicated to supporting new undergraduate students through a range of services, outreach initiatives, and innovative programs. Join our team and play a key role in shaping the future of the new student transitions by fostering an engaging and informative transition process. By joining our team, you will become part of an organization that values innovation, leadership, integrity, hard work, collaboration, and a commitment to excellence and service. If you are looking for an opportunity to make a significant impact, grow your career, and help shape the future of Iowa State University, this is the place and position for you!
This is a term position with the end date three years from the start date, with the potential opportunity for renewal.
Example of Duties
• Manages a program to ensure that implementation and prescribed activities are carried out in accordance with the objectives of the university.
• Plans, monitors, and manages an internal or external project from initiation through completion.
• Leads or coordinates project planning, resourcing, and staffing for assigned program.
• Monitors and manages budget and ensures that the program meets the overall objectives of the university.
• Develops public relations initiatives, workshops, seminars, surveys, or other activities to promote the program and carry out its objectives.
• Acts as a representative of the program.
• Participates in project management.
• May secure external funding as needed.
Level Guidelines
• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals
• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues
• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems
• Responds to a broad range of inquiries and requests
• May provide training and/or direction to lower-level staff
• May lead projects of moderate scope and complexity
• Provides guidance to students
Appointment Type:
Regular with Term Appointment (Fixed Term)
Proposed End Date or Length of Term:
June 30, 2028
Number of Months Employed Per Year:
12 Month Work Period
Time Type:
Full time
Pay Grade:
PS807
Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.
Original Posting Date:
April 23, 2025
Posting Close Date:
May 7, 2025
Job Requisition Number:
R16858
