Managing Director, Office of Undergraduate Programs

263164

Managing Director, Office of Undergraduate Programs

Program Manager

Ann Arbor Campus

Hybrid

Full-Time

Regular

Exempt

School Bus Admin

ROSS SCH Undergrad Programs

5/05/2025 – 5/12/2025

$102,000.00 – $161,500.00

Administration

How to Apply

A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file, due to system limitations.

Job Summary

The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today’s dynamic global economy. The Ross School of Business mission is to build a better world through business. Through our powerful ideas, purpose-driven leaders, and positive impact, we empower business leaders to improve the world. Learn more about Ross HERE.

This role is hybrid with on-site expectations in Ann Arbor, MI 3 days per week. You may work evenings and weekends for occasional events and travel. You also may have to work with challenging individual stakeholders and support your staff in doing so. You will travel to events around the United States (and internationally on limited occasions) totaling approximately 14-21 days/year. For a full job description, see link here. For questions about this role, email talent.acquisition@umich.edu.

What You’ll Do

As Managing Director you will provide strategic and operational leadership for Ross’s undergraduate programs, including the BBA and Business Minor. Reporting to the Associate Dean for Undergraduate Education, you will enhance program visibility, improve operations, and strengthen partnerships. Leading a team of more than 28 professionals, you will have five direct reports: Academic Advising Director; Director of Student Life and Programs; Director of Academic Success; Director of Curriculum Engagement; Director of Undergraduate Admissions. You will work with staff across the school and be viewed as a primary ambassador of the program to students, parents, alumni, and potential partners.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off (Vacation, Holidays, Season Days)
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses ? Flexible Work Program
• Ross Onsite Fitness Center

Responsibilities*

Strategic Leadership 30% 

• Partner with the Associate Dean to set and execute strategic goals for undergraduate programs, securing faculty alignment.
• Develop and implement strategies to maintain diverse, high-quality enrollment, collaborating with Ross and U-M departments.
• Oversee long-term scholarship strategies in coordination with Admissions, Finance, and the Associate Dean.
• Identify and implement innovative program enhancements based on emerging trends and student needs.
• Ensure an optimal staff structure, leading recruitment, development, and performance management.

40% Operational Excellence 

• Lead a team managing Admissions, Academic Advising, Student Success, and program operations, fostering a high-performance culture.
• Establish performance expectations, ensuring a student-centered, inclusive, and service-oriented environment.
• Oversee budgets and external funds, ensuring alignment with program strategy and compliance with financial policies.
• Collaborate with university stakeholders to deliver high-quality curricular and co-curricular experiences.
• Evaluate program effectiveness, using data to drive strategic improvements.
• Develop and execute a marketing strategy to enhance program visibility and enrollment.
• Support admissions efforts, including reviewing applications, awarding scholarships, and overseeing pipeline programs.
• Expand and enhance the Summer Business Academy and other strategic initiatives.

20% Relationship Management 

• Represent the BBA program to internal and external stakeholders, including university partners, media, and global organizations.
• Engage with campus partners to enhance program success, collaborating with units such as Career Development and Global Initiatives.
• Strengthen relationships with donors, alumni, and organizations to support program initiatives.
• Partner with key university offices to ensure program success and student support.

10% Innovation Initiatives

• Lead initiatives that position Ross as a leader in undergraduate business education.
• Oversee goal-setting and reporting for innovation efforts in alignment with strategic funding guidelines.

Required Qualifications*

• Bachelors degree in Higher Education, Business, or a related field.
• 8+ years of progressive experience in program development, marketing, strategic planning, or organizational development in a complex organization.
• 5+ years of leadership experience managing teams or multiple management layers.
• Fiscal management skills, including budgeting, expense reconciliation, and financial compliance.
• Expertise in program/project management and strategic planning.
• Proficiency in Microsoft Office, Google Suite, and database systems (e.g., PeopleSoft, Salesforce).

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

Salary Information:

The posting range for this position is $102,000 – $161,500. This posting range reflects multiple factors involved in determining compensation, such as skills, experience, training, certifications, and other organizational needs. At Ross, it is not common for new hires to be offered a salary at the upper end of the range. Compensation decisions are based on the details of each situation.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.