Job Description
Job Title
Emergency Medical Services (EMS) Manager
Agency
Texas A&M University Health Science Center
Department
University Health Services
Proposed Minimum Salary
Commensurate
Job Location
College Station, Texas
Job Type
Staff
Job Description
Our Commitment
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.
Who we are
As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.
What we want
The Emergency Medical Services (EMS) Manager provides administrative supervision, quality assurance, professional leadership, and operational support for University Health Services EMS operations. This role oversees EMS personnel, manages field and event operations, ensures regulatory compliance, contributes to budget planning, and supports continuous quality improvement and training programs.
What you need to know
Salary: Compensation will be commensurate to the selected hire’s experience.
Cover Letter/Resume: A cover letter and resume are strongly recommended and will help in our review. You may upload them on the application under the CV/Resume section.
Qualifications
Required Education and Experience:
- Bachelor’s degree in applicable field or equivalent combination of education and experience
- Five years of related experience in emergency medical services including at least one year in a supervisory role
Required Licenses and Certifications:
- Texas Department of State Health Services EMT Paramedic certification
- State of Texas Class “C” vehicle operator’s license (or ability to obtain within 30 days of employment)
Preferred Qualifications:
- Five years of field experience as an EMT or Paramedic at least one year in a supervisory role
- American Heart Association Basic Life Support (BLS)
- American Heart Association Advanced Cardiovascular Life Support (ACLS)
- Basic Trauma Life Support (BTLS) or equivalent
- American Heart Association Instructor certification
Knowledge, Skills, and Abilities:
- Knowledge of emergency medical treatment, basic/advanced life support methods, and EMS operations
- Understanding of safety, environmental, and infection control standards and compliance
- Familiarity with national EMS standards, medical privacy laws, and applicable federal/state/local regulations
- Strong written and verbal communication skills with the ability to multitask and work cooperatively in a high-stress environment
- Proficiency in spreadsheets, scheduling systems, and EMS management systems
Responsibilities
- Management & Supervision: Leads, supervises, and supports EMS and Paramedic staff, as well as Student Operations Coordinators. Provides effective performance management, professional development, and mentoring. Supervises dispatch staff operations at the 911 service level. Develops, evaluates, and enforces EMS policies and procedures in compliance with university, local, state, and federal regulations. Oversees EMS supply ordering, inventory logistics, and fleet readiness for field and event operations.
- EMS & Event Operations: Oversees daily EMS field operations and special events medical coverage, including recurring services for Athletics, Recreation Sports, and the Division of Student Affairs (DSA). Coordinates EMS personnel and logistics for large scale university events and emergency incidents. Manages EMS inventory, equipment, medications and vehicle readiness. Functions as Administrator on Duty and reports operational updates to the EMS Associate Director. Serves as a representative on the University Special Event Leadership Team.
- Scheduling: Develops and maintains scheduling plans for EMS units and special events. Determines staffing service levels for routine coverage and high-demand events. Manages event-related scheduling, coordination, and invoicing processes. Serves as a back-up EMT and emergency vehicle operator.
- Training & Education: Coordinates internal and public American Heart Association courses including scheduling, registration, and invoicing. Oversees internal staff training and professional development in partnership with EMS educators. Ensures compliance with AHA training standards and documentation requirements.
- Quality Improvement & Compliance: Ensures compliance with Department of Health guidelines, EMS regulations and university policies. Leads continuous quality improvement efforts in collaboration with EMS leadership and the Medical Director. Develops and maintains internal data collection tools and processes to support analytics, reporting, and service-level evaluation. Assists with developing inter-agency agreements and operational procedures to support emergency response coordination.
- Administrative Support: Contributes to emergency preparedness planning and operational readiness during university events or incidents. Participates in strategic planning, department initiatives, and special projects to support the mission of University Health Services.
Why Texas A&M University?
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.
- Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
- 12-15 days of annual paid holidays
- Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
- Automatic enrollment in the Teacher Retirement System of Texas
- Health and Wellness: Free exercise programs and release time
- Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
- Educational release time and tuition assistance for completing a degree while a Texas A&M employee
- Living Well, a program at Texas A&M that has been built by employees, for employees
Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
